Effective Date: 13-09-2024
Roots is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rootsapp.co ("Website"). Please read this policy carefully to understand how we handle your personal information.
Information We Collect
We may collect and process the following types of personal information:
- Personal Information You Provide:
- Account Information: When you register for an account or fill out forms on our Website, we may collect information such as your name, email address, phone number, and other contact details.
- Communications: If you contact us via email or other communication methods, we may collect information related to your inquiry.
- Automatically Collected Information:
- Log Data: Our servers automatically collect information such as your IP address, browser type, referring/exit pages, and date/time stamps when you access the Website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on the Website and gather data to improve our services.
- Location : We collect user location data to provide personalized services by connecting users with the nearest available stylists. This data is used solely to enhance the app’s functionality and user experience and is not shared with third parties.
- Children :
The Website and our related services are not intended for children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By using the Website and our related services, you are representing that you are at least 18.
How We Use Your Information
We may use the information collected in the following ways:
- To provide and maintain our services, including account creation and customer support.
- To personalize your experience by tailoring content and features according to your preferences.
- To communicate with you regarding updates, promotions, or customer service inquiries.
- For internal analytics to understand usage trends and improve the Website’s functionality.
- To comply with legal obligations and respond to lawful requests from public authorities.
Sharing of Your Information
We may share your information with:
- Service Providers: Third-party vendors who help us with Website hosting, data processing, analytics, and customer support.
- Legal Authorities: If required by law or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
- Deletion: You may request that we delete your personal information under certain circumstances.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those emails.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Website may not function properly without cookies.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed of our data practices.
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